Purchases & Refunds
The payment error is due to two reasons.
Reason 1: For credit / Debit cards the credentials added during transaction are incorrect.
Reason 2: For online transactions the credentials are correct?
Please check the refund policy
You can only Redeem the coupon at the time of purchase. At the checkout page there is an option of Redeem coupon
Making Courses
At your account dashboard there is option for change display name. You can change by updating the name.
There is not option for canceling a purchase course. Plesa read our for the same.
You can change the password by clicking on reset password. Second method is after login in your dashboardyou can reset your password.
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If you are facing a difficulty with a concept understanding or its application the feel free to share the same. We would be happy to present in most simplified way.